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Jamie Nelson

Senior Vice President and Chief Information Officer, Hospital for Special Surgery


Jamie M. Nelson is Vice President and Chief Information Officer at Hospital for Special Surgery in New York City. Nelson’s 29 year career in healthcare includes extensive experience in IT operations and leadership, IT project management and systems implementation, IT consulting, hospital operations performance improvement, and hospital operations management.

Prior to her work at Hospital for Special Surgery, she was the Vice President and CIO at Norwalk Hospital, a 328-bed not-for-profit community hospital in southwestern Connecticut. With her extensive experience in information technology, operations, project management and systems implementation, she has developed initiatives supporting the strategic direction of the hospital that have enhanced efficiency in providing patient care. Under her leadership, Norwalk Hospital was nationally recognized in the 2009 Most Wired Survey and Benchmarking Study for its use of advanced information technology. During her tenure at Norwalk Hospital, Nelson was appointed by Connecticut Senate Minority Leader John McKinney to the board of the SustiNet Universal Health Care Plan.

Prior to joining Norwalk Hospital, Nelson was vice president of customer care at Innovatix, a group purchasing organization. She had previously been vice president of outsourcing services at First Consulting Group in New York, where she managed major outsourcing accounts and implemented advanced hospital information systems. Prior to that Jamie had served as vice president of information systems at New York Presbyterian Hospital, directing all financial and patient management systems and implementing new technologies. She was a senior manager at Ernst & Young and began her career in information technology at Memorial Sloan-Kettering Cancer Center. She serves on the Board of the Norwalk Community Health Center and is a guest lecturer at the Wagner School of Public Administration at New York University.

Nelson earned an undergraduate degree from the University of Pennsylvania and received her M.B.A. from Cornell University.